Ruby Newell-Legner

Ruby Newell-Legner helps organizations rewrite culture and elevate experiences — for employees, fans, customers, and guests. Her programs have transformed service cultures in 1,695 venues worldwide, including:

• 400+ park and recreation agencies
• 163 amusement parks, water parks, and leisure facilities
• 98 arenas & stadiums
• 67 professional sports teams
• 61 universities, colleges, schools, and military installations
• 45 facilities preparing to open
• 15 Luxury hotels, 5–7 Star properties
• Global events like the Super Bowl, the US Open, and the Olympics

Results her clients achieve:

• +17% customer satisfaction
• +19% repeat business
• +16% revenue growth in a single year

Leadership & Credentials

• President, National Speakers Association (2015–2016)
• President, Global Speakers Federation (2024–2025)
• Certified Speaking Professional (CSP) and Certified Virtual Presenter
• Delivered 4,000+ programs across 25 countries — both in-person and virtual